The Cash-in service works using a mobile app, blockchain infrastructure, and a backstage P2P-modelled naira settlement system. Users are required to download the app and create their Cash-in Profiles, after which a Cash-in address is auto-generated and permanently assigned to their Profile. Whenever crypto is sent to a user’s Cash-in address, the naira value will automatically be sent to their registered local bank accounts.

No, not at this time. For now, Cash-in supports only BTC, USDT, BUSD, and USDC. However, as demand grows, we may add other crypto options.

1. Download and install the app from your app store (Play Store or Apple Store).
2. Click to open the app on your phone.
3. In the "Profile" section, register your Payout bank details and provide your personal details.
4. Now you are ready to start using Cash-in!
5. Go to the “Home” section and copy your auto-generated Cash-in address for either BTC, USDT, BUSD or USDC.
6. Immediately crypto is detected in your Cash-in address, you’ll get the naira value in your payout bank account within minutes.
7. You can also use the “Rate Calculator” in the “Home” section to calculate how much you will get in naira for any amount of crypto deposited. See your transactions history in the “Transactions” page.

Yes, you can change it any time.

You will get the money sent to the payout bank details registered as at when your crypto transaction had 0 confirmation on the blockchain.

1. Open the Cash-in mobile app.
2. Go to the “Home” section and copy your auto-assigned BTC wallet address shown there.
3. Share the address with anyone who wants to send you BTC.
4. You can also send BTC to that address by yourself too.

1. Open the Cash-in mobile app.
2. Go to the “Home” section and click on either of USDT, BUSD or USDC, depending on which of them you want to send.
3. A pop-up will be displayed which will prompt you to pick between BEP-20 and TRC-20. Please select the right network for your transfer
4. Copy the right address and share with anyone who wants to send you USDT, BUSD or USDC. You may also share the address QR code with them as well.
5. You can also send USDT, BUSD or USDC to that address by yourself too.

No, you cannot. Cash-in addresses belong to the Cash-in App, and are not to be seen by users as wallets or a wallet service. Hence, users have no withdrawal permissions for crypto assets sent to their Cash-in addresses. Crypto assets sent to Cash-in addresses will be liquidated into naira instantly.

Please contact the Cash-in Support via the app. There may be a resolution if the asset was sent using the correct network address. However, please note that if the asset was sent using the wrong network address, then it may or may not be recoverable. Cash-in is not liable for any loss of funds that may be occasioned as a result of user sending crypto to the wrong Cash-in address.

The rate which will be used for fiat cash-outs will be the rate at the time of blockchain confirmation.

The minimum crypto amount that any user may cash-in is $1-value.

You will receive push notifications, informing you of the progress and completion of your transactions. You can also check the transactions history page in the “Transactions” section of the app.

Within minutes. Crypto transactions are typically processed within an average of 10 minutes from the time of first blockchain confirmation. So, once the crypto is received in the Cash-in mobile app, naira processing to the user’s registered local bank account is done immediately.

The Cash-in service is trusted by users because it is seamless, fast, secure, and offers unbeatable rates. You will get unbeatable market rates from the comfort of your home or wherever you may be per time. Transactions are concluded fast once crypto is detected in your Cash-in address. And you can be sure that your funds will arrive safely in your local bank account.

The Cash-in App service has its brand name, identity and shareholder’s interests to protect, hence, it is in our policy to ensure smooth payments settlements reliably and fast. Also, user may contact Cash-in Support in the case of any issues.

Yes, they are legal, according to the declaration of the Nigerian judiciary on 18th October 2021.

The Cash-in service actively takes confidentiality seriously as part of its mode of operations and company standards. Hence, we will protect the integrity of your transaction, by not including narrations which may put the user’s bank account at risk.

No, Cash-in does not charge any service fee or other fees for processing transactions.

Cash-in App makes money through price arbitraging.

No, The Cash-in Team will never request for your BVN or NIN details, as they are not needed for your transaction to be successfully processed.

The Cash-in Referral Program is a way that users get rewarded for getting their friends and family to use the Cash-in App. Also, during special referral campaigns, you could earn rewards for every one that sets up the app using your referral code.

When someone you referred uses Cash-in, you will get ₦1 for every $1 that they cash-in. For instance, if your referral cashes-in $1,000-worth of any crypto, you will earn ₦1,000 referral reward.

You can refer your friends and family to Cash-in by sharing your referral code or referral link with them. When they setup the Cash-in App using your referral code or link, then you have successfully referred them to Cash-in.

Note: If they use your referral link, then kindly remind them to also use the same email address they provided in the link when they later download and setup Cash-in on their phones.

You can refer your friends, family, or anyone who wants to receive naira in their bank account whenever cryptocurrency is sent to them.

1. Open the Cash-in App.
2. Go to the "Profile" section.
3. Scroll down to "Referral" and click on "Withdraw".
4. You may also click on the "Refresh" button to see your most up-to-date earnings.

You need to have at least ₦100 referral rewards in order to be able to withdraw, and there is no upper limit. Referral rewards below ₦1,000 value are sent to you as airtime, whereas those from ₦1,000 and above are sent as cash to your registered bank account.

1. Open the Cash-in App.
2. Go to the "Profile" section.
3. Scroll down to "Referral".
4. Here, you can see your "Referral Code", "Referral Link", "Referral Earnings" and "No of Referrals" in this section.

1. Open the Cash-in App.
2. Go to the "Profile" section.
3. Scroll down to "Referral".
4. Here, you can copy your Referral Code or Referral Link as seen in this section and share with your friends and family.

No, Cash-in is not a wallet or wallet service, neither does it provide a wallet or wallet service. Cash-in addresses are provided, not as wallets or a wallet service, but as designated addresses for facilitating instant crypto to Naira liquidations for respective Users.

No, you may not store or manage your crypto in the Cash-in App. Cash-in addresses are provided as designated addresses for facilitating instant crypto to Naira liquidation for respective Users. Hence, only send crypto amounts that you wish to liquidate immediately into Naira to Cash-in addresses.